If you only learn one thing about me, know this:

I believe no one else on the planet can do exactly what you do, exactly the way you do it.

The words should never be the thing that holds you back. 

Hey!

I’m Jessie Congleton, 
Messaging Strategist and Copywriter. 


A few quick facts:

When I’m not in front of my computer whipping up bomb ass copy for my bomb ass clients, you might find me outside soaking up a sunny day, onstage at a local community theater, or driving my kids around. Here are a few other things you might want to know:

I'm skeptical as hell.

I'm skeptical as hell.

(Spoken like a true Enneagram 6, iykyk.) I can spot a slick sales scheme from a mile away, even if it’s candy coated. I have zero tolerance for BS in marketing as a consumer, or a purveyor. I don’t fall prey to manipulative copywriting tactics and I don’t use them either. It’s gross and it’s not worth it. 

I'm A GOOD TIME.

I'm A GOOD TIME.

Okay, hear me out. We should be having more fun at work, yeah? There’s enough stress out there, and I believe getting your work in front of your people should bring you joy. Plus, as your copywriter, we may be spending a good amount of time together and that time should never feel like a drag. What can I say? I love a good party. 


I'm AN EMPATH.

I'm AN EMPATH.

And because of this little (sometimes, exhausting) gift, I’m really good at seeing your side of the story. I easily “get” people and can communicate in a way that helps other people get on board. On the flip side, I can put myself in the shoes of your customer, so I’m always speaking their language too.

I'm NOT SCARED.

I'm NOT SCARED.

I know there’s a lot riding on your marketing. I also know that what you do is complicated and you worry you may never be able to get your message right. You may have even tried some things in the past that didn’t work out and you’re a bit gunshy.  I get it, but, here’s the deal – none of that scares me. If you are truly bringing something good and valuable to the market and you serve your customers well, there is no reason you can’t get good marketing to match. So when you’re lacking confidence, you can lean on mine. I’ve got you. 

I'm ROOTING FOR YOU.

I'm ROOTING FOR YOU.

I'm rooting for you. There are not many things I get more excited about than a person who believes in what they do and is brave enough to actually do it. I love playing a role in helping your business strategically move forward.  I mean, I’m basically obsessed with your success and will do everything I can to give you the copy and tools you need to achieve it.

What’s it like to work with Jessie? 

Apparently she’s like Santa without the beard.


I was struggling to clarify my message and create a narrative for my company. With Jessie’s help we were able to create a compelling story that invites customers in, shares what we do, how we do it, and why people should care. Every meeting with Jessie was like Christmas morning because of her execution and delivery of what was promised. Her work is top notch and there is nobody better. She developed everything we needed to win from beginning to end.

- DESI MAYNER

Storytime – TL;DR

We all know words are powerful, but there have been a couple times over the years that have totally taken me by surprise.

Like, I'm just there in the middle of presenting new copy to a client over Zoom, and suddenly notice tears in their eyes...

I’ll pause and ask, “What’s happening for you right now?”


To which they’ll reply with some version of, “sorry, it’s just that this is exactly what I’ve been trying to say for years but didn’t know how to.”



The truth is, when someone gets you and finally articulates the truth about who you are, it can be overwhelming. It means your work - your HEART - is finally going to be understood. The people you’ve been trying to reach will finally be able to see the full value of what you do. I think the tears come for these clients because the words are simple, powerful, and purposeful, and they feel proud. Re-energized. Hopeful for the future. 


But let’s backup a sec… I need to set the stage.

I work with clients across the globe from my tiny basement office near Grand Rapids, Michigan while raising two extraordinary teenage daughters. It’s my dream job. All day long I get to hear from people who show up with their unique gifts and create value for the world. I meet people from all walks of life, some at the beginning of their journey, and others with stories about how their weird idea turned into a multimillion dollar company. I hear stories about risk, scrappiness, and determination, and then I get to write about them. I get to use the strategic part of my brain and my penchant for big ideas to get people unstuck with a clear, straight shot to success. I get to use the power of language to move people. It’s extremely rewarding and I wake up every morning thanking God I get to do this work.

But it wasn’t always that way. I almost lost myself. 

Confession: I did not do well in high school. I was “creative minded” but not super motivated. According to my guidance counselor (and my 1.8 gpa), that combination meant I had very little choices. I was actually told “Being a writer is not a realistic career for you.”  So I waited tables while I earned my dental assistant certification and contentedly planted myself there for the next 14 years believing it was all I had to offer. 

Now, there’s nothing wrong with being a dental assistant. It’s a fine job, but eventually I started getting WAY restless. Turns out I was losing the joy of saliva sucking, and helping my bosses build generational wealth. I began to realize deep down that I had chosen a quick, safe option that didn’t challenge me or require any risk. I’d hidden my gifts away because I was made to believe they weren’t of any real value to the world. My creativity was being squashed. My strategic mind? Silenced. My entrepreneurial spirit? Starved to death. Not to be dramatic, but my body, brain, and soul started to shrivel up with dread and despair. Eventually, I hated every second of my job, not because it was bad or beneath me,  but because it wasn’t what I was meant to do.

Something had to change.

It became clear I could no longer ignore the idea of writing or the people in my life who kept encouraging me to.

Okay, I’ll admit their nudges were based solely off clever Facebook posts I’d written about random observations and mom life, but still. I couldn’t unhear their comments like: 

“This is so funny, you should be a writer!” or 
“If you wrote a book I would read it,” or
 “This just made me cry. Why aren’t you a writer?” 

But we all know clever Facebook posts don’t pay the bills. Or do they…?

I had a friend who was a freelance copywriter, but I didn’t really even know what that meant – just that people paid her to write stuff. I started peppering her with questions about her work (which already felt really vulnerable and scary), but then shit got real when she asked if I wanted to go to a copywriting workshop with her. We could become “StoryBrand Certified” by author Donald Miller and his team, learn their techniques and get hooked up with real clients. I closed my eyes and jumped.

I loved the program. Even though no one had ever paid me a single cent to write anything, the concept of helping businesses with the StoryBrand framework felt natural. The concepts weren’t slimy or salesy. It actually felt similar to what I was already doing - simply noticing things and communicating them in a way that people could relate. 

The difference was that the training taught me how to apply that skill to the business and marketing world. After the workshop, I consumed every book about copywriting and marketing I could find. I reached out to other veteran professionals and asked about their real world experience. I stretched and risked, stumbled and succeeded. Without a fancy marketing or communications degree, I began building a reputation as one of the most promising copywriters in the StoryBrand Community. After about a year of writing on the side, I walked into the dental office, quit my job, and never looked back. A year later, I had built a business that exceeded my previous annual salary within the first quarter. My calendar was booked solid as I sharpened and honed my skill. 

Did I experience severe imposter syndrome? You bet your ass I did. 

Did I show up anyway? You already know the answer.

No one else on the planet can do exactly what I can do, exactly the way I do it. And the words will never be the thing that holds me back again. 

The moral of the story is, I think you and I came all this way to find ourselves exactly in this spot together. 


As strong as those early doubts, fears, and imposter syndrome were, there are a few truths that have always gone much deeper:

01

I have the best clients.

Seriously, how do all these incredible people find me?! 
I am so lucky.

02

I love
my colleagues.

Although I am an agency of one, I walk alongside other marketers, designers, writers, and all around incredible humans as we elevate each other and our work. 

03

I love waking up.

There’s nothing better than knowing my day job helps people communicate all the good things they offer to the world. It’s a worthy, valuable endeavor. 

It’s right where we’re meant to be.

The world needs what 
you’re offering.


Let’s get it out there.

There’s nothing more frustrating than unrealized potential. You already know I’ve lived through that, and maybe it’s exactly how you feel in your business. Let’s work together to put your greatness into words that inspire, connect, and convert

Let’s do this thing.